SELF SERVICE KIOSK: FRICTIONLESS DIGITAL CASH COUNTER FOR QSR'S

Fast-Food Restaurants of India have a heritage. Though, in the west Quick-Serve-Restaurants (QSR) are popular. The Indian Fast-Food Restaurants have had their own modus-operandi. Also, The Indian Fast-Food Restaurants have one thing in common: “a token-based order processing counter and an exclusive open kitchen & delivery counter.” Moreover, Today’s Restaurants are forced to reinvent in the Post Covid19 world. In this context, Can Self Service Kiosks be the next wave of change in the Fast-Food Restaurants business? Can Aidio’s ‘Kiosks as a Service Model‘ help fast-food outlets to face Post-Covid19 challenges? Let us explore…

A Small History and Way Forward

The Bangalore-based hotel entrepreneur, Mr.Prabhakar gave a new dimension to Fast-Food Restaurants in the 1980s. He started an outlet called ‘Upahaara-Darshini’. The popularity of this Self-Serve Restaurant made way for numerous ‘Darshini’ suffixed hotels in Bangalore. But, today aftermath of the Novel Corona Virus attack has forced Hotels and Restaurants to reinvent.

Though Online food order apps have helped door-step delivery of cooked food many foodies feel satisfied by eating at the premises of food outlets. SelfServe Kiosks have the potential to be the game changer of Fast-Food Restaurants. So, in this context, The Aidio Model of SelfServe Kiosks with the ‘Kiosks as a Service’ mode of operation can leverage the benefits to even small hoteliers who cannot afford to invest in Hardware and Software Infrastructure. Today, Kiosk displays also referred to as Kiosk Machines are in huge demand in QSR restaurants. Foodservice kiosk is changing the way Restaurants are of current days function.

The Evolution of Food Ordering

Food ordering has evolved in many ways at hotels and restaurants. Interestingly, The Post-paid and Pre-paid Service offered by Mobile Phone service providers exist in the Restaurant business also. So, Here is the list of popular food ordering methods amongst restaurants:

• Post-Paid Service Through Bearers or Waiters
• Pre-Paid Service at Counters
• Booking Orders Via Phone
• Online Food -Booking Via Apps
• Kiosks for Booking Orders at Outlets or UPI Kiosks

Today it is inevitable for Fast-Food Restaurants and other hotels to employ all these strategies to meet the ever-changing needs of the customers. Also, the advent of QR-Code-based UPI-Unified Payment Interface Apps has triggered Fast-Food Restaurants to employ SelfServe Kiosks. Moreover, SelfServe Kiosks can enable a hassle-free food-ordering system for customers. Customers expect Contactless Digital Solutions in Post Covid19 world rather than interacting with a human operator. In this context, food ordering kiosks are gaining importance.

Self Service Kiosk or Menu Kiosk in Retail Sectors

Super Markets, Brick-Mortar Retail Outlets, Multiplex Theatres, Super-Speciality Hospitals, Airports, Metro Train stations all sectors have started using Self Ordering Kiosk or Menu Kiosk to deliver best possible customer engagement. The post-Covid-19 world has accepted Self Ordering Kiosks as an integral part of their operations. Thus, Self-service machines in the automated world are finding their way into every vertical.

Embracing Digital Solutions in the Post Covid19 World

Researchers have come up with various Digital Solutions to technologically enable the Fast-Food and QSR operators. Solutions like:

• Integrated Point of Sales (POS) Solutions
• Order Processing through Messengers like Whatsapp
• Contactless Payment
• Digital Menus
• SelfServe Kiosks

These are few popular digitalization steps taken in the process of Food-Order Processing. Also, Aidio SelfServe Kiosk has taken the best features like Contactless Payment, Digital Menus, and SelfServe Kiosks. Moreover, This is an in-house-built product. Our Aidio SelfServe Kiosks address the customized needs of Indian Fast-Food Outlets and Restaurants. Here is a glimpse of this product features:

Self-Serve Kiosks offers Frictionless Digital Self Service Counters

Self-Serve Kiosks Help customers to explore the Digital Menu, place an order by scanning the QR code via any UPI app.

With an intuitive Hardware controlled Admin panel, it is very easy for you to manage the Menu, change the price or add or delete the items for the day. Moreover no need to connect to the cloud for updating the menu items. In addition, Our Self-Serve Kiosk comes bundled with Restaurant Kiosk software. This software is an in-house product of Aidio.

Advantages: Aidio SelfServe Kiosks

• Fuels Upsell and Cross-Sell Feature: It is proven that a 12 to 18% increase in orders is experienced by our existing customers.
• Easy to set up and Plug & Play Device: Operating the Self-Serve kiosks is definitely not rocket science.
• Reduces the Operation cost of the Restaurant.
• With Insured Hardware, no headache of maintenance for you.
• Also has a service network across India.
• Kiosks as a Service Model: No Need for upfront investment on the Hardware. The Kiosks are available for QSRs at very low price. Thus, Offering small restaurants an accessible business model.
• Moreover, The Aidio simple kiosk can revolutionize the self-service kiosk India market and is possessing rich features like the Mcdonald kiosk.
• Furthermore, The Aidio team offers 24/7 Self-Service Kiosk Service as the product is homegrown and Aiddition technologies are in the space of touchscreen kiosk manufacturer domain for nearly a decade.
• In addition, Kiosk Cash is an emerging concept with UPI-based digital payments getting popular even in tier-2 and tier-3 cities of India.
• Also, Aidio and its parent company Aiddition technologies Private Limited is one of the leading self-service kiosks manufacturers in India. Thus, Aidio-SelfServe Kiosks is a reliable product by any standards.
• Self-Help Kiosk is embraced in the Post-Pandemic world as people prefer machine over man
• The Self-Service Kiosk cost is affordable for those who wish to go for upright purchase. for details contact us
• It is Made in India product

Summary

Restaurants in general and Fast-Food Restaurants in India have embraced changes in society to meet the expectations of the customers in the past. In the current Post Covid19 world also Restaurants are expected to empower themselves with Technology and Digital Innovations. So, In this context, the Aidio SelfServe Kiosks can prove vital for modern-day food chains to serve the customers in a better way through Contactless payment, Digital Menu Selection, and affordable pricing of installing the kiosks at their food outlets.