When every business has taken a ‘Cloud-First’ Strategy the concept of Cloud Kitchens is also gaining momentum. Cloud-Kitchens have only an online presence and distribute their offerings through food aggregator apps and they do not have any physical point of sales stores.
Cloud-Kitchens can rely on SelfServe Kiosks to optimize their services effectively. This blog post attempts to discuss important use cases that can be thought of as the best solutions to maximize Cloud-Kitchen's reachability.
A Cloud Kitchen is a Restaurant with a Kitchen minus a physical dining area.
Cloud Kitchen = Physical Kitchen - Dining Area
In simple words, a Cloud Kitchen doesn’t have a storefront
Common types of Cloud Kitchen are
A single brand operating with an independent kitchen and no physical ding space is referred to as Independent Cloud Kitchen.
Features:
Accepts Order online
Single kitchen space is used to cater to multiple brands and provide multiple cuisines in the case of Multi-brand or shared kitchens.
Features:
Players who operate with a single kitchen catering to a single brand along with an optional storefront are called Hybrid Cloud Kitchens.
Features:
Source: imarcgroup.com
Cloud kitchens have to compete in a market that is flooded with thousands of players both established and startups. Here we have identified two prominent challenges faced by Cloud Kitchens:
You do not have the privilege of physical visibility to attract walk-in traffic and you have to compete a fierce battle in the crowded online marketplace. You have to rely on social platforms for good reviews and word-of-mouth promotions which is a good factor but it comes with a cost as you have to pay fees for these platforms to promote your ads.
Too much reliance on third-party delivery apps has its own limitations. Your profit margins will be significantly low and most importantly your company reputation will be at stake as the food quality might get hampered due to delays in the delivery as you are relying on a third party for the last mile connectivity.
Imagine you have started a Cloud Kitchen in a rental space that is in the vicinity of an upmarket IT Park or Shopping mall. As a small player in the market, though you cannot afford to get a commercial space/setup in the IT park or Shopping Mall due to exorbitant rents. You can always install a small SelfServe Kiosk in the cafeteria or lounge area of the IT park to grab walk-in traffic attention!
Most importantly, The Go-SelfServe Kiosk comes with an interactive display with a customizable menu option and UPI based order placement facility where the prospective customers will browse through the menu and place an order so that your cloud kitchen staff gets a notification and can immediately deliver the food within no time!
By using Aidio Go-SelfServe Kiosks you are eliminating the reliance on third-party food aggregator apps and thus ensure the food is delivered in fresh condition with better last mile connectivity.
If you have a cloud kitchen and contemplating building a better customer base and expanding your reach to customers located in strategic places like Residential apartments, IT parks, Shopping Malls, Independent office spaces, etc. Aidio SelfServe can act as the bridge between your kitchen and the foodies.